Making services better for local government
Choose a package
We offer 3 digital packages to help you get the most out of your service.
User Experience (UX)
Essential functionality with an intuitive look and feel
Service Design
A brand new service or a service redesign, to make your processes work better
Transformation
Making services better for local government
Choose a package
User Experience (UX)
Service Design
Transformation
Enjoy the benefits
Big savings
Save an average of £30,000 in the first year of operation
Happy customers
Our redesign for Cambridgeshire’s blue badge service increased user uptake by 40,000 in its first year
Continued support
Robust support after go-live, so your service remains secure and stable
Featured posts
Agility in a digital age
LGSS Digital Blog Service design for local government Cheryl Doran Head of Digital Agility in the digital age If you haven’t had chance to complete our Digital Native or Digital Dinosaur quiz – please use this link. As part of National Customer Services Week, we've...
Assumptions
LGSS Digital Blog Service design for local government Sam Lake Business Analyst When you assume, you make an ass out of u and me The topic of assumptions cropped up in an end of project retro recently and it started us thinking about how to communicate in a way that...
Eat, sleep, hack, repeat
LGSS Digital Blog Service design for local government Adele Gilpin Digital Services Architect Eat, sleep, hack, repeat If you are used to working in an agile environment, the process of sprinting will be a very familiar concept. A sprint (usually) comes at the...