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LGSS Digital Blog

Service design for local government

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Say no to silos

LGSS Digital Blog Service design for local governmentMitchell Thomason Business Analyst Say no to silos Being new to the LGSS Digital team, and fairly new to public sector working in general, I’ve arrived with an abundance of hope and enthusiasm that will help to push...

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Psychological safety

LGSS Digital Blog Service design for local governmentSam Lake Business Analyst I work in a team where I feel safe First, let me qualify this post by saying I never felt ‘unsafe’ in previous teams and I've also never analysed how the psychology of a team had influenced...

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APIs for dummies

LGSS Digital Blog Service design for local governmentWill Wise Senior Developer APIs for dummies What's an API, I hear you cry? Be prepared for a magical whistle stop tour through the mind of Will Wise, senior developer and top diamond geezer. API stands for...

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Agility in a digital age

LGSS Digital Blog Service design for local government  Cheryl Doran Head of Digital Agility in the digital age If you haven’t had chance to complete our Digital Native or Digital Dinosaur quiz – please use this link.  As part of National Customer Services Week, we've...

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Assumptions

LGSS Digital Blog Service design for local governmentSam Lake Business Analyst When you assume, you make an ass out of u and me The topic of assumptions cropped up in an end of project retro recently and it started us thinking about how to communicate in a way that...

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