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The design phase

Map the user journey

Research

Measurable data

Heat maps

Site visits

Google Analytics

User interviews

Diary studies

Ethnographical research

Shadowing

The ideas lab

We are based in 4 different locations, supporting services in Cambridgeshire, Northamptonshire, Milton Keynes and Norwich.

Values

 

We think that it’s very important to have a talented team if we’re going to succeed. But just as important as raw talent is our ability to work well together. These are the values that we aspire to, and help each other to achieve.

Honest

Determined

Positive

Curious

Reliable

Develop

Agile planning

Agile methods

Run a retro

Version control

Deliver

How the live phase works

Measuring and reporting

Retiring a service

Contact us