The design phase
Map the user journey
Research
Measurable data
Heat maps
Site visits
Google Analytics
User interviews
Diary studies
Ethnographical research
Shadowing
The ideas lab
We are based in 4 different locations, supporting services in Cambridgeshire, Northamptonshire, Milton Keynes and Norwich.
Values
We think that it’s very important to have a talented team if we’re going to succeed. But just as important as raw talent is our ability to work well together. These are the values that we aspire to, and help each other to achieve.
Honest
Determined
Positive
Curious
Reliable
Develop
Agile planning
Agile methods
Run a retro
Version control
Deliver
How the live phase works
Measuring and reporting